homeyhavenshop grows fast and we need your help! Contact us via [email protected] with your CV attached if you'd like to join our team as one of the needed experts.
One common requirement is being a woman, ♀ preferably a mom! Our business is created by moms and for moms, and we want our entire team to understand the customer's needs. Besides, we personally test and improve every new product in the store.
Customer support representative - full time (remote)
Our ideal candidate:
- Has at least 2 years of a full-time job experience as a customer support representative;
- Experienced in customer support soft and CRMs: Zendesk, Shopify, Klaviyo;
- Has excellent communication skills;
- Native English speaker;
- Has a good understanding of what makes a customer experience great;
- Has a desire to learn and develop;
What are you going to do?
- Interact with existing customers via email;
- Provide assistance with our website;
- Handle complaints and issues;
- Process refunds and exchanges;
Graphic designer - part time (remote)
Our ideal candidate has:
- At least 3 years of experience in web and graphic design;
- A diverse portfolio;
- A proficiency in Photoshop, Figma, Sketch etc;
- A desire to learn and develop;
- Strong communication skills, ability to explain thought processes present ideas;
- Ability to work independently;
- Creative thinking while following brand standards
What are you going to do?
- Create impactful designs for labels/packaging with mockups, presentations, print ads, brand & marketing collateral, point of sale, digital media ads, e-commerce sites assets, social media assets, and other related materials.
- Ensure all artworks meet brand positioning and definitions while ensuring the accuracy of all packaging information (spelling, graphics, informational copy, and compliance with established design parameters).
- Develops and implements visual elements or creative concepts for project deliverables.
- Integrates images, graphics, text, etc. with a great sense of aesthetics, while executing against the brand and/or product vision and the creative brief.
- Preparing graphic design files for printing according to different print methods
